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If you’re active online, you likely have an email. You also probably have a social media account (or several). And, you’ve probably seen ads, promotions, and content from businesses on both. Email and social media marketing are both very popular ways that businesses use the digital sphere to market themselves to customers. And for good reason - they’re both effective. But many marketers focus on one or the other and they’re missing out on the benefits of using them both.
Much like salt and pepper, email and social media marketing are good apart but better together. To understand why, let’s first look at them separately before we explain how they can work together to strengthen your marketing efforts.
When you checked your email this morning, did you scroll through a few email promotions from businesses? Of course you did! Email marketing is the most heavily used form of digital marketing - so much so that it can sometimes become an annoyance (how many times have you clicked “no thank you” today?). But the fact is that email marketing is so popular because it works. In the simplest terms, email marketing is the act of sending marketing materials via email directly to customers who have signed up to receive them. 99% of people check their email every day, many of them first-thing, so marketing there is a lucrative and worthy activity for any business.
So how exactly does it benefit you? People subscribe to your emails because they are interested in your company and want to be kept up-to-date on the latest news and promotions. When your email marketing is done correctly, you’re providing those customers with useful, interesting information each day, directly to their inbox (so they don’t have to search for it). This keeps your business fresh in their minds and helps you stay relevant, strengthening your relationship with them. It also pushes your promotions directly in front of interested customers as opposed to appealing to the masses.
As a business, we all want new customers - but keeping the lines of communication with your existing ones open is equally important, and that is done through email marketing.
We all have a favorite social media business. They may appeal to you because they are funny, innovative, inspiring, or heartfelt; the point is, they do appeal to people, and they keep you coming back for more. This is the result of a well-done social media marketing campaign. Businesses use social media platforms like Facebook, Twitter, Instagram, and Youtube to market themselves to the public, often very successfully. Social media has 3.2 billion daily users, making it a very big pond full of many waiting fish.
Social media is so important because it allows your business to reach new customers by connecting with your current ones. Through shares, likes, and comments (especially tags), a business can boost its organic reach and get in front of new consumers on a daily basis. It’s also one of the best ways to build your brand, as the tone and type of content you post on social media helps visitors understand and connect with your business. All around, social media marketing is a crucial part of your marketing campaign.
At first glance, it may seem like email and social media marketing are at odds. After all, email marketing only connects with current customers, while social media marketing engages new ones. How do you choose just one?! The strongest marketers don’t. The two can actually co-exist quite nicely, and when integrated they take your marketing efforts from meh to marvelous.
So how do you do it? It’s easier than you think. Think of this as a kind of fishing pole (there’s that fish reference again). Your social media account can get new customers to bite, then your email marketing reels them in and keeps them hooked. Here are a few examples.
Social media is a great place to promote your emails! Use your social media accounts to give teasers about your email content or promise exclusive email-only offers to entice followers to sign up. By promoting your email subscription through your social channels, you can increase your mailing lists and then turn those casual followers into loyal customers. It’s like having your coffee and drinking it, too!
Don’t assume that your email audience is aware of your social presence! The next time you send out a marketing email, try including links to your social media pages. You can do this by simply adding clickable widgets to your layout and pointing your viewers in their direction. Add a helpful call-to-action to point them in the right direction.
Better yet, take it a step further and encourage your email readers to tune into your social media accounts for specific or ongoing information (like promotion or event details). Letting them know that you’re active on social media and giving them a reason to tune in will both boost your social followers and increase your brand awareness.
Crafting email content can be hard, especially if you’re sending them frequently. Social media can help you decide what types of content your audience is looking for, and it also lets your content play double-duty. Use content that has high engagement from your audience in your emails! This can be facebook posts, Instagram photos, or even follower’s comments. You’ll already know that your audience is interested, and you can promote your social accounts at the same time. Win-Win!
If you aren’t a marketing whiz, this may seem a bit overwhelming. The good news is, we can help! Bis Designs helps businesses just like yours create killer marketing campaigns through email and social media (and more). Contact us today to get started!