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With over 1 billion monthly users, Instagram is the largest and fastest growing social media platform for sharing videos and photos. 60% of users learn about new products directly through Instagram, 70% of users look up a brand on Instagram, more than 200 million users visit a business profile at least once a day, and if you don’t have an active Instagram account, you might be missing out on a lot of business.
According to Forrester, companies that are on Instagram have a 4.21% engagement rate, which is 10x higher than Facebook and 84x higher than Twitter. Whoa! That’s a lot of engagement, and it’s pretty remarkable for something launched only 9 years ago to be growing so quickly.
The importance of having, and maintaining, and Instagram account to reach more customers can no longer be ignored. But, how do you get started? How can your company break through the millions of content being posted to Instagram every day and increase your business? Here are some helpful tips to start implementing today:
1. Start with a Strategy - You have goals for your business, and you should have goals for everything you do in support of your business, including social media. A social media strategy defines how your company will use social media to achieve its communication goals. At the very least, it can be a simple statement of intent, outlining the goals, measurable objectives for using the platform, and the target outcomes you wish to accomplish. It’s critical to start with an Instagram strategy; otherwise you’ll waste precious time and money posting with no end goal in mind, nothing to measure your success, and nothing to improve upon.
2. Upgrade your Instagram account to a business profile – If you don’t already have a business profile for Instagram, it’s pretty easy to set up. First, sign up with a business email so your Instagram profile isn’t linked to your personal Facebook account. Next, follow the prompted instructions on Instagram to enter your account details. After you have completed your account set up, switch to a business profile. Just go to Settings -> Account -> Switch to Business Profile. It will then have you confirm your Facebook business page and update your Instagram account for you.
Upgrading your Instagram account from a personal to a business profile will give you insights into your audience that will help you reach them more effectively. You will be able to see how many people you reach on average, what posts are the post popular, what time of day your followers are most likely to be on Instagram and see your posts, and more. This is very important to guide you in adjusting your strategy for the best results.
3. Know how often and what type of content to post (quality over quantity) – This section could be the most important to your Instagram account success. Knowing how often and what type of content to post can be tricky. However, if followed well, these tips should help your Instagram improve.
The purpose of Instagram is to create visual inspiration for your followers. Therefore, following the rule “Quality over Quantity” is extremely important. It may seem like it’s better to post 3x per day for more engagement and followers. However, if you are posting poor content with low-quality images or videos, you might as well forget it. Utilize your Instagram account to tell the story of your brand in an ascetically pleasing way, even if you only post 2x per week. It’s far better to post less often and have high-quality images and videos than to post more often with low-quality work that will make your company look cheap and turn people off.
The amount of posts you make per week should also be taken into consideration when you are creating a strategy for your social media. You should never approach a week with no plan for your posts, or with a plan in mind to “just post what comes to you” because often times, you’ll get busy and forget to post. Planning monthly and creating a content calendar can help take the stress off of you.
It may surprise you to know, major brands post on Instagram on average 1.5 times per day. You should aim to post 1-3 times per day. An extremely important tip is to utilize your business profile to its full extend by digging into your insights and figuring out when your followers are on Instagram. You can adjust your strategy to post on the days and during the times your followers are most active. For example, if you find most of your followers are extremely active on Wednesdays at 7 AM and 9 PM, you should aim to post every Wednesday at 7 AM and 9 PM to reach the most people.
4. Post User-Generated Content – One of the easiest ways to keep posts running on your Instagram account, or even on your Instagram story, is to post user-generated content (UGC). In fact, 86% of Millennials say that USC is a good indicator of the quality of a brand, and 68% of social media users between the ages of 18 and 14 take into account UGC shared on social media while considering following a brand.
UGC is defined as any type of content that has been created and put out there by unpaid contributors or followers. This refers to images, videos, testimonials, tweets, blog posts, etc… where your followers promote your brand. Followers like UGC because it puts the customer front and center and makes your brand more about them. Just be sure to ask permission from the original poster before reposting.
5. Always add a compelling CTA - CTAs (Call-To-Action) direct people into what they should do after seeing your post. The key is to be as creative as you can in order to make people take action. A few CTAs to consider in your next post: ask people to tag a friend, make a comment, give your company a call, repost your post, fill out forms to get exclusive discounts, etc.
These tips should help your Instagram account improve. But, remember… gaining followers and seeing a ROI takes time. If you need help, the team at BIS Design’s is always here for you! Just give us a call to discuss your needs.
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Algorithms: How Each Platform Keeps You Engaged
Phillip Long - CISSP, CEO of BIS Technology Group, along with his team of marketing and information technology experts, will walk you through an overview of what your business should be doing to protect your data and plan your digital marketing strategies.
About BIS Technology Group
BIS Technology Group is the technology leader on the Gulf Coast and is comprised of four divisions: Information Technology, Web Design & Digital Marketing, Office Equipment and Business Consulting. Together these divisions help local businesses exceed expectations and allow them to group to their full potential while minimizing risks. To learn more about BIS Technology Group, visit bistechnologygroup.com.
You may reach out to us at: Phone: 251-405-2527 Email: plong@askbis.com
The social media marketing discussion is now dominated by algorithms – almost everywhere you engage, within almost every platform you use, machine learning and data sorting is used to decide what it is you see.
Now social platforms are in much the same position, which adds a more complex, technical element to the social marketing process.
With this in mind, what do you need to know to ensure you’re on top of the latest social algorithm shifts, and how can you best prepare yourself, and understand the focus of each platform to maximize your business page performance?
Here’s a quick overview of the current state of each platform’s algorithm, based on what I’ve studied of their workings.
FACEBOOK
The most influential social algorithm is Facebook’s. The Social Network was the first to implement an algorithm feed, in response to the flood of spammy posts and junk which had taken over the app as its popularity grew.
Facebook’s algorithm aims to show you the content you’re most likely to engage with – though obviously there’s a lot more to it than that.
To best understand Facebook’s algorithm, you first need to get your head around the basic engagement equation Facebook uses.
Facebook’s News Feed chief, Adam Mosseri, explained this in several webinars, conferences and online publications last year, comparing their selection process to choosing a meal for a friend at a restaurant:
This process, says Mosseri, is essentially utilizing an algorithm within your own head – Facebook’s system simply transfers these though processes to a machine, shifting the same core elements into more technical factors – Inventory, Signals, Predictions and Scores.
Here’s the same calculations with Facebook actions replacing restaurant options:
Facebook rates each post based on your individual usage patterns, which, along with a range of other measures, enable it to come up with a score for each post. That score then dictates where each will appear in your feed.
Sound confusing? Yes, it is. These algorithms change constantly so studying and keeping up with the social channel’s updates are crucial to any business social media marketing plan. In basic terms, Facebook measures the likelihood that you’re going to take a particular action which their data suggests is the most engaging, then shows each story to you based on that probability.
TWITTER
Twitter’s algorithm is less advanced than Facebook’s, but they are putting increased focus on their machine learning efforts to boost engagement.
Users were initially outraged that Twitter would even consider changing to an algorithm, but the data has since shown that the system has helped the platform boost performance – as algorithms have on virtually every platform.
Twitter’s main objective with their algorithm is to show you more content you may be interested in – similar to Facebook, though Twitter is more about showing it to you in addition to the other tweets you might see, as opposed to “instead of”.
Even with an algorithm in place, Twitter can still show you almost every tweet, due to the real time nature of the feed. Nowadays, when you first login into Twitter, you’ll see tweets you may have missed, which are basically the most popular tweets from the people you follow. Twitter has also been working to boost engagement by showing you tweets that people you follow have liked, too.
INSTAGRAM
Instagram is one of the hottest social platforms at the moment for social engagement. They have now also implemented a Facebook-style algorithm. Facebook actually owns both platforms now, so the algorithms are almost exactly the same now. Like Facebook, Instagram’s algorithm is based on your likelihood to engage.
LINKEDIN
Like Twitter, LinkedIn’s algorithm is not as advanced as Facebook’s. A good example of how LinkedIn’s feed algorithm works is their comment sorting tool – LinkedIn recently published an update on how comments are displayed on each post, based on engagement.
In my opinion, and the opinion of many other LinkedIn users, their algorithm needs some work. You’ll often see posts from weeks ago in your feed but they are refining their data, and working to show you more relevant content, slowly but surely.
PINTEREST
The last platform has a constantly evolving algorithm to uncover more relevant Pin matches. Their goal is to keep you searching and their system has been upgraded from its initial matching efforts to better highlight relevant content.
Do you have ideas of how these social platforms might improve their algorithms in the future? Tell us in the comments!
Why Your Business Needs A Paid Facebook Ad Budget
Author: Stephanie May - smay@askbisdesigns.com